SUPPORT

Support & Feedback

We'd love to hear from you.

Usage questions, feature suggestions, or stories about how persistence has carried you — feel free to reach out.

Contact the support team

Please email lidonghui11911@gmail.com.

Including your app version, iPhone model and screenshots of the issue helps us resolve it faster.

FAQ

Why isn't my step count updating?

Make sure you allowed StepHealth to read Apple Health data when prompted, and confirm that the Health app has records for today. Health data sync can lag briefly — pull to refresh after returning to StepHealth.

How do I change my daily step goal?

Open the Goals screen in the app and adjust your daily step goal there. Your goal is saved on your device.

How do I restore my Pro purchase?

In the app, go to My > StepHealth Pro and choose Restore Purchases. Purchases and restores are handled through your Apple Account.

How do I manage health data permissions?

Open the Health app on your iPhone, tap your profile, select Apps & Services, then find StepHealth to review or change its access.